Policies

Shipping + Turn around times

All orders are shipped first class through USPS. You can expect your order to be shipped in 4-6 business days, with day one being the day after your order is placed. USPS first class shipping usually takes 2-6 business days once scanned in.

I am not responsible for any lost or stolen packages. All packages sent USPS first class have insurance.

 If your package gets returned to sender, you, the buyer are responsible for the reshipment fee. By purchasing from me, you agree that I am not responsible once the post office has scanned your package. Please contact your post office for any concerns you may have.

Products that are already listed may open up to be sold as a presale for a period of time, if you order during this time your items will ship within 10-12 business days. Any in stock items ordered with preorder items will ship together once the preorder is fulfilled.  

Returns/Refunds/Cancellations

All sales are final. I do not accept refunds or exchanges unless the product arrives damaged or defective. In the event of this, you will be given a replacement or store credit if the product is no longer available.  - I must be notified via email (topknotheadbandshop@gmail.com) of the damage within 48-72 hours of delivery. 

I cannot cancel or refund an order once it is placed so please be sure to check that all info is correct this includes, but is not limited too // shipping address, name, sizing, discount codes, email + payment.

 

Disclaimer 

All products listed on my website will vary due to each being handmade by me, I do my best to have 99% accuracy with each cut, stitch, press and effect.

Patterns, color, tie dying, etc. may vary, when ordering you may get a different variation of what is pictured due to the pattern/style of each product. I do my best to accurately capture the exact color and pattern of each product listed.

All items may vary due to a number of things including but not limited to, lighting, computer/phone screens, natural light, etc. I do my best to capture each items color and quality with accuracy.  

 

All products listed but not limited too are considered a choking/suffocation hazard and should not be left with children unattended or while sleeping are : Headbands, bows, clips, nylon bands, packaging, scrunchies, hair clip/claws, and Apple Watch bands. Please use due diligence when wearing/using our products, we are not responsible for lack of.